Description

This one came with a few issues. I ordered directly from White Mountain. I ordered the 500 Piece & when it arrived it said 550 pcs. I checked their website and my invoice, both said 500 but box says 550. Contacted customer service, sent pics & several emails. Turns out they stopped making 550 pieces in 2020. Apparently the printer who makes their boxes did not delete the 550 box label & they have been using the wrong one. White Mt did not know this as apparently no one had filed a complaint until I called them about it. They asked me to please open the box & count the pieces as they were quite sure that it was in fact a 500pc puzzle with the wrong box label. Turns out they were right ! So, even tho the box says 550 pieces you will actually receive a 500 pc puzzle that will measure 18x24 when assembled. To add insult to injury to the problem, when I dumped out the pieces to begin making the puzzle there was a broken tab in the box. I did not have the heart to contact them again as they were so diligent in trying to solve the problem of the wrong label so I just repaired the piece and glued it together with another piece on each side. I put the repaired piece in a separate bag and suggest that you do not break the pieces apart. Puzzle is fine otherwise and repaired piece is almost unnoticeable. Please ask any questions you may have before buying. Happy to answer any & all questions. I do combine shipping on multiple purchases and will ship the least expensive way to your zip code. Send me your zip code & a list of the items your interested in and I will send you an exact shipping amt so you'll know the total amt before you commit. In order to receive combined shipping you MUST put items in your cart & request a new total.